Meet Jennifer:

Jennifer Martin Benefits Consultant 855.306.1099 Ext.1030

Jennifer Martin

Benefits Consultant

855.306.1099 Ext.1030

In 1998, Jennifer began her insurance career with 44North (previously CIC Benefit Consulting Group).  Over the years, Jennifer experienced working all departments within the agency.  Starting out as a Customer Service Representative, then helping expand the Group Department, she developed the necessary skills to best represent her groups as she entered the sales team in 2004.  She offers unmatched expertise in Benefit Consulting,  Fully & Self Funded Evaluations, Third Party Administration, Employee Retirement Plans, Financial Analysis, Health Care Reform, Union Negotiation and Employer Sponsored Benefits.

In 1999, she received her bachelors of business administration and human resource management from Baker College.  In addition, Jennifer holds her health, life and disability license.  She holds a seat on the Blue Cross Blue Shield agent advisory council as well as being a member of the National Association of Health Underwriters (NAHU).  More recently, Jennifer became a partner of 44North.  Jennifer’s goal is to build strong, trusting relationships with employers and their employees to provide outstanding services to her clients.

Outside of the insurance world, Jennifer enjoys spending time with her husband (Shanne) and 3 children (Alivia, Alexander & Avah). Most of her time is spent cheering from the sidelines of soccer, basketball, volleyball and softball.  When sports are not in play, she shares her personal hobbies and interests with her family, including her love for animals, traveling, camping, gardening and cooking. 

Meet Jennifer's Team:

Cherokee Martin

Account Coordinator

Cherokee Nelson Account Coordinator 855.306.1099 Ext. 1054

Cherokee Nelson

Account Coordinator

855.306.1099 Ext. 1054

Cherokee works as an Account Coordinator for Jennifer Martin's team. Cherokee is licensed in both Health and Property & Casualty insurance. She works hand in hand with the clients and members to find solutions for their benefit needs. 

Cherokee lives in Northern Michigan with her fiancé and their five children. Cherokee enjoys attending the kid’s sporting events. She likes reading murder/mystery novels and watching action or suspenseful movies. She also loves horseback riding and helping her daughter at her horse shows. 



Mandy Hamilton

Account Coordinator

Mandy Hamilton Account Manager 855.306.1099 Ext. 1036

Mandy Hamilton

Account Manager

855.306.1099 Ext. 1036

Mandy has been on Jennifer Martin’s team since 2015 and previously worked in Property & Casualty insurance for 9 years as a Commercial Lines Account Manager.  She has knowledge in various risks, including but not limited to, trucking, manufacturing, and municipalities.  She received her Bachelor of Arts degree in Education and English from Grand Valley State University and is licensed in health/life and property/casualty.  She is detail oriented and dedicated to providing exceptional customer service. Mandy has obtained her CIC (Certified Insurance Counselor) in 2010 and her CISR (Certified Insurance Service Representative) in 2008 through The National Alliance for Insurance Education & Research. 

In her free time, she enjoys kayaking, boating, camping, travel, gardening, and spending quality time with her family & friends.


Betty Hartshorn

Patient Advocate

Betty Hartshorn Patient Advocate 855-306-1099 Ext. 1045

Betty Hartshorn

Patient Advocate

855-306-1099 Ext. 1045

Betty works with the team in the TPA Call Center as a Patient Advocate.  She enjoys making sure her clients can focus on getting better; knowing that they are in good hands and that their medical claims and billing issues are being taken care of promptly. Navigating the insurance world is what we do best and she likes to provide personal attention to our clients when they need it the most.  Betty is glad to be a part of a supportive team that works together to help our clients and each other, to be the best at what we do.

Betty has lived in the Cadillac area all her life with her husband and her now grown children.  She spends most of her free time with her grandchildren and their activities.  Betty loves taking them on new adventures as they grow up, including camping in the summer and sledding in the winter.  When she can, she loves to go deer hunting and take her grandson along to enjoy the experience.  If you don’t see Betty with her grandkids you might find her working out which makes her feel refreshed and motivated after a long day.


Rachel Ingraham

Claims Analyst

Rachel Ingraham Claims Aanlyst 855-306-1099 Ext. 1063

Rachel Ingraham

Claims Aanlyst

855-306-1099 Ext. 1063

Rachel is one to make sure that all her members are taken care of as a Claims Analyst, whether it's verifying and updating information on submitted claims, contacting members or providers, or reviewing the claims for eligibility to be reimbursed. She always tries her hardest to guarantee accuracy and dependability by going the extra mile and always wearing a smile. She finds the most satisfaction in her job when she can go home at the end of the day knowing that her members were taken care of to the best of her ability.

Rachel has lived in Cadillac her whole life with her husband, two dogs, and three cats. Her time away from work is usually spent with family and friends going different places and just enjoying life. She is one that loves to snuggle on the couch on a cold day watching Disney movies with her husband, or reading an interesting book. Her biggest wish is to one day accomplish visiting all the Disney amusement locations since that has been her passion since she was very little.